HR GO Recruitment is recruiting for a multinational company that is a global provider of ERP systems. The company provides ERP systems for finance, healthcare, biotech, and pharmaceutical companies. We are looking for a Junior SQL Support Analyst with Dutch for a new department created in Wroclaw. We are looking for specialists, who have a customer-centric mindset, are highly motivated, and are interested in learning all about ERP products. The location of the office is in the Business Garden area type of working is a hybrid model.
Responsibilities:
- support for users of ERP systems
- identification, registration, categorization, and documentation of service requests
- responding to and resolving customer problems via calls, emails
- software installation and update
- installing and configuring computer hardware
- maintaining records of software licenses
- escalating complex problems and making users aware
Requirements:
- completed higher education
- knowledge of Dutch (B2/C1 level) and English (B2 level)
- proficient with Microsoft Office Suite (Excel, Outlook, Word)
- excellent verbal and written business communication skills
- experience in escalation and critical incident management
- strong multi-tasking skills in a fast-paced, high-pressure environment
- nice to have SQL Server and T-SQL skills
- database concepts, IIS, Linux Server & Windows Server administrative fundamentals, networking basics
- experience and knowledge of Microsoft Dynamics 365
Benefits:
- direct employment
- contract of employment
- work in an international environment
- working in a hybrid model
- private medical care
- multisport card
- life insurance
If you are interested in the recruitment process, please send your CV to the email address
wroclaw@hrgorecruitment.pl, we will be happy to talk and provide you with more details! :)